Effective Date: 15 June 2026
Privacy Policy
This Privacy Policy explains how Turn2Learn Driving School collects, uses, stores and protects personal information in accordance with UK GDPR, the Data Protection Act 2018 and applicable UK privacy laws.
Who We Are
Turn2Learn Driving School is the data controller for personal information collected through lesson enquiries, bookings, tuition services, website enquiries and customer communications.
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Information We Collect
Identity information such as name, date of birth and contact details.
Driving-related information including licence status and lesson records.
Payment and transaction information where applicable.
Communications sent to us by email, website forms, telephone or messaging platforms.
Technical information collected through website usage where relevant.
How We Use Your Information
To arrange and deliver driving lessons and related services.
To manage bookings, payments, refunds and customer support.
To maintain safety and driving records.
To comply with legal, insurance and regulatory obligations.
To improve services and administer the business.
Legal Basis for Processing
Performance of a contract.
Compliance with legal obligations.
Legitimate business interests.
Consent where legally required.
Sharing Your Information
Information may be shared with instructors delivering services.
Professional advisers, insurers and payment providers where necessary.
Regulators, courts or authorities where legally required.
We do not sell personal information to third parties.
Lesson Records, Cameras and Vehicle Data
Lesson notes may be recorded to support learning progress.
Vehicles may use dashcams or recording systems for safety, insurance and complaint handling purposes.
Recordings are retained only for appropriate periods where lawful.
Marketing
Marketing communications will only be sent where lawful.
You may unsubscribe or withdraw consent at any time.
Data Storage and Retention
Personal information is stored securely and retained only as long as reasonably necessary for operational, legal, tax, insurance and regulatory purposes.
When information is no longer required it will be securely deleted or anonymised.
Security
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss or misuse.
Your Rights
You may request access to your data.
You may request correction of inaccurate information.
You may request deletion where applicable.
You may object to certain processing activities.
You may request restriction or transfer of data where legally available.
Cookies and Website Use
Website cookies may be used for functionality, analytics and performance.
Cookie notices should be implemented if required by your website setup.
Children and Young Drivers
Where services are provided to younger learners, information may be processed with parent or guardian involvement where appropriate.
Complaints
If you have concerns about privacy practices please contact Turn2Learn first.
You may also contact the UK Information Commissioner’s Office if you remain dissatisfied.
Changes to this Policy
This policy may be updated periodically and the latest version will apply from publication.
Contact Details
Turn2Learn Driving School
Email: info@turn2learn.co.uk